Business Solutions

For over 30 years, SpiriTel has been helping businesses to develop bespoke systems and technical solutions to address the demands of specific market sectors. With a vast range of products and services, plus exceptional skills in converged network technology, SpiriTel has what it takes to solve your unique communications challenges.

Hospitality
Financial
Retail
Housing

Hospitality

HOSPITALITY SOLUTIONS

SpiriTel is now firmly established as one of the leading solution providers of solutions for the Hospitality sector in the UK and Europe, with services in over 60,000 hotel rooms, restaurants, cafes and pubs.

Services include:

Web solutions for pubs and small hotels
Guest access to WiFi, with payment and voucher capabilities
Inbound call management and CRM
Fixed line and mobile telecoms
Teledex/Telematrix/Bittel phone installations
Property Management Systems
Call Logging
HP Procurve

As a member of Hotel Technology Next Generation (www.htng.org) and the Beacon Purchasing Consortium (www.beaconpurchasing.co.uk) we maintain close contact with the latest standards and requirements demanded by customers in the hospitality sector.

See examples of specific solutions HERE

Hospitality Solutions

Financial

FINANCIAL SOLUTIONS

The requirements of the Financial Services sector are dominated by the need for the highest levels of reliability at the minimum cost. On both counts, the large carriers (BT, Colt, C&W, etc) often struggle to satisfy. In response, SpiriTel provide Managed Telecoms Services that deliver enhanced services, effective account management and more competitive tariffs. SpiriTel makes the transition seamlessly, without the disruption that can arise from changing network provider.

More than ever, financial institutions need to contain costs and this has been a driving force behind the growing demand for GSM Gateways. Offered as a managed service, the device can cut the cost of office-to-mobile calls by up to 50%. With no capital expenditure, the solution offers a simple solution to the growing cost of calls to mobile phones.

With the growing risk of fraud and the increased demand for regulatory compliance, call recording is a requirement for many financial services businesses. SpiriTel offers a range of systems, both web-based and hardware solutions that offer secure recording and easy access to archives.

See examples of specific solutions HERE

Financial Solutions

Retail

RETAIL SOLUTIONS

For all sectors the containment of telecoms expenses is a growing issue. For retailers, operating at margins lower than other sectors, the challenge is all the greater. This is where SpiriTel Expenditure Consultancy can help.

Using detailed analytical and benchmarking processes, SpiriTel has the capability to identify billing errors and unfair contractual terms. Using expert negotiating skills, SpiriTel can achieve significant improvements in tariffs and refunds for bills charged incorrectly in the past.

The output from the Consultancy Service provides a sound basis from which to rebuild a telecoms strategy and optimise costs. Subsequently, SpiriTel's range of Managed Telecoms Services and unified communications solutions will ensure you stay in control of your telecoms costs.

For example, SpiriTel Hosted IP Telephony services offer sophisticated business functionality without the maintenance costs and capital expenditure associated with traditional, on-site switched systems. Typical multi-sited retail operations can enjoy zero-cost calls between offices and a low cost, per-user monthly charge for the hosted system.

See examples of specific solutions HERE

Retail Solutions

Housing

SOLUTIONS FOR HOUSING

For the housing sector, the need to make efficiency savings and the containment of telecoms expenses is a growing issue. SpiriTel are here to help:

Increasing productivity - Efficient communications from the ability to cover more than one site is imperative to boost productivity and work flexibly
Improving mobility - When staff are away from the office, mobile working and remote access are vital for productivity and communication with tenants and other staff
Increasing efficiencies - A single number that will reach you in the office, at home and on the move, guaranteeing you never miss a call
Reducing costs - Sophisticated business functionality without the maintenance costs and capital expenditure associated with traditional, on-site switched systems
Enhancing response time - Call handling systems reduce call waiting times and react instantly to critical business interruptions

Streamline business processes using systems and services that accelerate response time, cut out wasted time and help you do more with what's left.

SpiriTel Housing Communications Ltd is a leading business communications provider specialising in the housing sector and the only company offering a full range of exclusive PfH communication tariffs.

Solutions for Housing