Business Continuity

Seamless, instant recovery of telecoms services, deployed simply via a web-based business continuity planning and management portal.

Overview
Features
Learn More

Overview

Telecommunications failures can be catastrophic but many solutions are prohibitively costly, complex in deployment or inadequate in providing rapid restoration of service. Our solutions ensure your staff, customers and suppliers can continue to communicate directly with each other without disruption.

BENEFITS

Complete control - Instantaneous re-routing of incoming calls
Full flexibility - Business continuity plans can be changed, updated or selected according to the type of threat.
Seamless recovery - Web-based system can be activated from any location
Resilience - The recovery system operates remotely from the location of the problem, ensuring ‘business as usual’ can be restored.

spiritel image

Features

MAINTAINING BUSINESS AS USUAL

Using a combination of inbound call management systems, mobile communications and geographic numbers, SpiriTel can help you build a simple, low cost and effective business continuity system requiring no hardware, no redundant office space and minimal administration.

Central to the solution is the ‘Inbound’ number translation system (NTS) that allows incoming calls to be rerouted away from the disaster zone to other offices, employee mobiles or home workers, ensuring that customer relationships and other critical communications can be maintained.

SERVICE PLAN BUILDER

Business continuity services are provided via a simple and intuitive web-delivered interface, allowing you to manage your own NTS and Service Plan configurations for disaster recovery strategies.

The Service Plan Builder offers the ability to build a graphical flowchart representation of your business continuity plan, incorporating an extensive range of features. You can initiate NTS numbers against pre-allocated numbers and construct associated business continuity routing plans.

Service features let you access routing plans instantly, allowing you to apply any necessary changes required to respond to specific aspects of disaster recovery activity. With one click, you have the business continuity plan you need to keep your business connected.